SpunkVideo is a unit of Spunk Studios. Based in San Francisco, our mission is to provide to adults only the top-tier of quality gay erotica, and do it at prices that make the purchase easy.
We want to make doing business with us a pleasure, because our business is your pleasure. For questions or comments, feel free to call us at 888-38-SPUNK or send email to customer service. You may also reach us by writing to:
SpunkVideo.com
601 Van Ness Avenue, #E3-324
San Francisco, CA 94102
You can read our
general policy statement here, including our
refund policy.
Our Shipping Methodology
We respect your privacy! All of our packages are shipped in a plain brown or white box, marked only with the
return address of our corporate parent and the return address of our warehouse. There are no
indications of the package's contents visible on the outside of the box.
For domestic shipments (inside the Continental United States, Hawaii and Alaska) we use United Parcel Service (UPS).
With a variety of shipping options available, including ground, 3-day, 2-day and overnight, UPS offers top-notch
service, support and tracking of your packages. You can track your packages on UPS right from our site -- just log into your account and click on the package to be tracked.
For international shipments, we use the United States Postal Service (USPS), usually Global Priority Mail. We provide a tracking number, which may or may not be traceable on the USPS web site, which is, unfortunately, out of our control. Shipment time varies by location, but is generally 7 to 10 business days. Be sure to read our international shipping policy for important details.
Be sure to include your email address at checkout, as this is both
your account name on SpunkVideo, as well as our primary method of communicating with you regarding your order. Our advanced
ordering and inventory database allows you to also log into your account and monitor the status of your shipment as it moves
through our system.
Thanks for stopping by and shopping with us. We appreciate your business!